Refund Policy
Effective Date: 09/08/2025
At Write Paths NZ, we strive to ensure our clients are satisfied with our services.
If you are not entirely happy with your purchase, we’re here to help.
Refund Eligibility
- Refunds are available for services that have not yet commenced.
- If work has already begun, partial refunds may be considered based on the stage of completion.
- Digital products (e.g., templates, downloads) are non-refundable once delivered.
Requesting a Refund
To initiate a refund request, please contact us at writepaths@outlook.co.nz within 7 days of your purchase. Include:
- Your full name
- Date of purchase
- Reason for the refund request
Processing Time
Approved refunds will be processed within 5–10 business days to your original payment method.
Exceptions
Refunds are not granted for:
- Change of mind after service delivery
- Failure to provide required materials or access for project completion
- Services rendered in full
